(This could take several minutes) Step 2: Uncheck the box next to Download changes since last Send/Receive.
When changes occur within the main Global Address Book (GAL) on the Exchange server, computers running Outlook 2007, 2010, and 2013 may not automatically receive the updates.
I have done the Update in Exchange Manager and updated the Offline Address Book in my Outlook client (24 hours ago) and still nothing.
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Profiles get an error message and it doesn't make any sense to me since one of the profiles is a brand new install (one month fresh) so it didn't have a lot of time to get corrupted.
After completing this tutorial you will have configured Microsoft Outlook to always reference the latest version of the global address book directly from the email server rather than referencing a downloaded local copy. After following these steps, you will only be able to access the global address book while Outlook is connected to the server.Outlook 2011 does not use Exchange Cached mode and directly connects to the Global Address Book (GAL) via LDAP connection.In this case your global address book will update each time Send/Receive is pressed.Before editing the registry, back up any valuable data.They like to have cached mode because they like to have offline access to their mailbox.